Terms & Conditions

1. Who this applies to

These terms apply to anyone using this website, and to anyone engaging Solvendix (operated by Lawrence Amlan Gomes) for web or mobile development work. Using this site or booking a call means you accept these terms.

2. What Solvendix provides

Solvendix builds custom web and mobile presences with an integrated AI system (chatbot, scheduler, lead capture) as one bundled system, sold directly by the founder — not through a menu of separate services. Scope, timeline, and pricing for any actual engagement are agreed individually with each client before work begins, and are not fixed by this website.

3. Booking a call

Booking a discovery call through this site (via Cal.com) is a scheduling request, not a contract for services. No payment is collected at booking. Any actual work only begins once you and Lawrence separately agree on scope and terms.

4. Payment terms

Engagements have two payment components: Implementation and Monthly Maintenance.

The client's first invoice combines the Implementation fee and the first month of Monthly Maintenance into one total. That total is billed in two installments: 30% is due before work begins, and the remaining 70% is due upon final delivery of the completed system. In the unlikely event Solvendix is unable to deliver what was agreed — provided the client has supplied the information and access reasonably required to do the work — the 30% advance payment will be refunded in full. This refund guarantee applies only to that initial advance; Monthly Maintenance payments from the second month onward are billed for service already provided and are not covered by it.

Monthly Maintenance covers Solvendix running the client's product infrastructure — domain, hosting, and the AI/LLM API — under Solvendix's own accounts, so nothing technical is left for the client to manage. Starting the second month, it is billed automatically within the first 7 days of each calendar month. If a client's actual usage (for example, AI chatbot traffic) grows meaningfully beyond typical levels, Solvendix will report the change and any resulting price adjustment before it takes effect — never as a surprise on an existing bill.

If a Maintenance payment is not received within 7 days of its due date, Solvendix may suspend the affected services — including hosting and the AI system — until payment resumes; suspension ends as soon as payment is received.

If a client discontinues Maintenance or the engagement otherwise ends, Solvendix will provide the client's own code and content on request. Hosting, domain, and API access held under Solvendix's own accounts end at that point unless a separate transfer is agreed.

5. Testimonials

If you submit a testimonial through this site, you confirm it's your own honest feedback and that you have the right to share any photo or video you upload. You grant Solvendix permission to display it publicly on this site. Submitted testimonials may be edited or removed by Solvendix at any time; visitor-submitted edits are only possible while a testimonial isn't locked.

6. Intellectual property

The content, design, and branding of this website belong to Solvendix. Work delivered under a separate client engagement is governed by whatever ownership terms are agreed in that engagement, not by this page.

7. No warranty, limited liability

This website and its content are provided as-is. Solvendix isn't liable for any indirect or consequential loss arising from your use of this site. This doesn't limit liability that can't legally be excluded.

8. Changes to these terms

These terms may be updated as the business evolves. The date at the top of this page reflects the last update.

9. Contact

Questions about these terms: solvendix@gmail.com